Ciao, I'm Twinkle Shah!
I am a UX Designer based in Austin, TX.
I specialize in creating intuitive experiences for AI products. With a business-minded approach and a background in product design, marketing, and AI, I believe that the process is just as important as the final product.
Currently, I work on IBM's watsonx Assistant and watsonx Orchestrate products, where I help redefine customer care and digital labor with a team of talented problem solvers.
Currently, I work on IBM's watsonx Assistant and watsonx Orchestrate products, where I help redefine customer care and digital labor with a team of talented problem solvers.
I graduated in May 2022 from UT Dallas with a BA in Design under the School of ATEC along with a minor in Marketing. There, I was the President of AIGA UT Dallas, the professional association for design at UTD, where I learned what it meant to be an empowering leader and design advocate. Today, I'm still connected with the design community at UTD as a mentor to the next generation of young designers. I hope to continue growing as a leader to drive change through design.
Apart from design, I love expressing myself through traditional and digital art, dance, writing, fashion, and more!
MY RESUME